Outpatient Services Department Head (Balikpapan)

Join our dynamic healthcare team as Outpatient Services Department Head in Balikpapan, where you'll lead strategic initiatives to transform patient care experiences. This pivotal role requires visionary leadership to develop, implement, and optimize departmental policies while ensuring operational excellence and patient satisfaction. At Pengiklan Anonim, we are committed to providing high-quality healthcare services, and your expertise will be crucial in driving our mission forward.

As the Outpatient Services Department Head, you'll oversee the daily operations of our outpatient services, ensuring that all processes run smoothly and efficiently. You'll work closely with a team of dedicated professionals to implement new technologies and best practices, such as electronic health records (EHR) and patient management systems, to enhance patient care and streamline operations.

📋 Tanggung Jawab Pekerjaan

• Lead and manage the outpatient services department, ensuring high-quality patient care and operational efficiency.
• Develop and implement departmental policies and procedures to optimize patient care and streamline operations.
• Oversee the daily operations of outpatient services, including patient registration, scheduling, and billing.
• Work closely with healthcare providers, administrative staff, and support teams to ensure seamless patient care.
• Implement and manage electronic health records (EHR) and patient management systems to enhance patient care and streamline operations.
• Monitor and evaluate departmental performance, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with regulatory requirements and industry standards to maintain the highest level of patient care.
• Foster a culture of continuous improvement and innovation within the department.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Nursing, or a related field.
• Minimum of 5 years of experience in healthcare administration, with a proven track record in outpatient services.
• Certification in Healthcare Management (CHM) or a similar relevant certification.
• Strong leadership and management skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills to build strong relationships with patients, healthcare providers, and stakeholders.
• Proficiency in using electronic health records (EHR) and patient management systems.
• Knowledge of regulatory requirements and industry standards in healthcare.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.

🛠️ Keahlian

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